Thursday, August 28, 2014

Student Tech Buzz By Tristan Plummer

This will be the last blog post by Tristan at SU. He has decided to take a position at another institution. We wish Tristan the best in his new position. 

Sign Up For Emergency Alerts

SU offers an incredibly simple and effective way for all students, staff, and faculty to stay informed in the event of an emergency. If an emergency occurs, and you have signed up, you will receive a text message notifying you of the situation. Sounds great, right? Yup. It is. Sign up. Today.
Signing up is simple, and important.
  • Log into Blackboard and click the "Emergency" tab at the top of your browser.
  • Fill out the "SU Alert System Sign-up" module at the center of the screen.
  • At the bottom read and agree to the terms of service and click "Create Account."  

Blackboard Calendar
Did you know that any assignments or exams that your professor creates and deploys within Blackboard automatically populate into your Blackboard Calendar (providing that your professors have due dates associated with their assignments)?

How do you locate the Bb Calendar? No sweat, it's really easy. 
  • Left-click your name in the top right corner of your screen.
  • On the drop-down menu that appears click the 5th icon on the left-side of the drop-down. It looks like a small calendar. 

Once you're in the Bb calendar, you will notice that each course and organizations have their own independent calendars and colors associated with them so that assignments from different courses are easily distinguishable. 

Feel free to add your own personal calendar so that you can keep track of your own events.

If you'd like this information outside of Bb, export your Bb Calendars to an outside calendaring program by clicking the  "Get External Calendar Link." 


Tech Support @ SU

At Shenandoah University, the Institutional Computing department tries incredibly hard to make sure that everybody receives the best tech support available at the exact moment it is needed the most.

Keep the following resources handy so that when you need help, you will know exactly where to go:

The IC Help Desk
  • General purpose tech support. If you need help, this is a great place to start. Phones are answered 24/7!
Howe Hall 112

IC Web Help Desk
  • Often called "Work Orders" this is the formal ticketing system that times, tracks, and monitors the help you receive. Have a difficult problem. Fill out a work order, and it will get taken care of!
SU Blackboard Support Site
  • SU Specific Blackboard information. Regardless of your role as a Blackboard user, you can find great information here.

SU Bb "Tech Support" tab
  • When you click the "Tech Support" tab you will land on the Help Desk page, and next to that is a link to the IC Web Help Desk but that's not all that is available here. Make sure to check out the Library Passwords, Media Services, and Tech Blog sub-tabs for helpful information. 

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