Approximately 7:20a ET today, the power was restored and the hope was to start rebooting servers, however the Air Conditioning (AC) unit that keeps the servers cool failed and the server reboots could not happen due to the extreme heat in the server room. IC staff quickly evaluate the situation. However, users were notified at 9:02a that SU e-mail was working off campus and that the SU phone systems are working. Additionally, users were reminded that they could also communicate via smartphone or cellular data plans on there iPads.
At 10:16a ET today, the AC had been restored and the Internet services on campus were available along with wireless on campus initially. All other servers were restated and 10:56a ET technology services were functioning again and users were notified via email.
No Blackboard (Bb) user data was lost or corrupted. The IC department and the University apologizes for any inconvenience caused. If you have any further questions, please contact the Help Desk at firstname.lastname@example.org or 540-665-5555.