Monday, July 29, 2013

SU Technology Tips & Tricks By Devon

Devon Taylor, IC Training Coordinator offers a Google Calendar Lab and Mac App that save him tons of time every day!  He would  also like to encourage you to try out the new Help Desk work order system for all your support/training needs.

Where To Find Devon This Week To Get Technology Help
Monday - Bowman Building - 11 - 1 - Room 212
Wednesday - Cork Street - 11:00 - 1:00 - Room 142
Thursday - Wilkins Building - 11 - 1 - Conference Room
Thursday - HHH - 2:30 - 4:30 - Room 140

Friday - HPB - 11 - 1 - In Front of the Library


Attach a File to a Calendar Event
The next time you send out a meeting invite via Google Calendar, why not add the agenda or any other documents for the invitees to preview prior to the event!  This would make for one (or many) less email that you would need to send!  Faculty could even attach a syllabus or required readings for students to events! Check out the video to see how to add files to Calendar Events!











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New Favorite Mac App - Jumpcut
This handy little app saves a history of everything you highlight and copy in a day.  That means you can go to a website, highlight the address and copy it, find the paragraph that you liked and highlight and copy it. Then you can go to word or email or wherever and paste them both with two clicks of the mouse.  No more flipping back and forth copying and pasting.  You are free to copy and paste on your own time! Give it a try today!












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New Work Order System for Support & Training
IC has recently updated our work order system to Web Help Desk.  This new system is much more user friendly and even has built in FAQ's to help with common support questions.  The next time you need assistance, fill out a ticket and see for yourself the ease and simplicity of our new system!










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Make sure you stop by for on the spot demonstrations and problem solving for your technology related needs with Devon! Thanks Devon for providing SU with these great weekly tips!


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