Tuesday, August 21, 2012

SU Student Technology Quick Help

·         SU Online or SU Portal: Go To www.su.edu, click on “Go To SU Online”.
o   WebAdvisor
o   Blackboard
o   SU Email
o   Help Desk
o   Student Forms
o   WEPA
o   Datatel
o   Training Calendars

·         Direct links to specific technology:
o   WebAdvisor (WebA): https://webadv.su.edu/wa/main
o   Blackboard (Bb): http://learn.su.edu/
o   SU Email: http://sumail.su.edu
o   Bb Help Page: http://www.su.edu/bb

·         Direct Help Contacts (Always include first & last name, student username, and details of issue):
o   Help Desk:  7a -5p, Monday – Friday, 540-665-5555. Email 24/7 at helpdesk@su.edu
o   Institutional Computing (IC) – After hours emergency number is extension: 4777
o   Bb Specific help email: bbsupport@su.edu
o   iMLearning: - Don Silvius, 540-545-7275 or dsilvius@su.edu
**Help Desk are the only ones who can reset passwords! Located in Howe Building on Main Campus**

·         Important Applications:
o   ShenandoahU Mobile App: http://mobi.su.edu
o   Self Service App: Contact Help Desk is not installed on your Mac
o   Xplore It App: upload.su.edu
o   SU Dining: Dining information for your mobile device
o   Athletics: www.suhornets.com/frontrow

·         Password Help:
o   SUnet: use to access SU resources like (username & 7 digit Student ID initially):
§  BlackBoard
§  Webadvisor
§  SU's secure wireless network
§  SUnet domain computers
o   Google:
§  SU Email (username & G+Student 7 digit ID initially)
**You should change both passwords ASAP!!!**

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